Jenna Ward

Professor Jenna Ward is Academic Dean of the Faculty of Business and Law at Coventry University and Director of the Art of Management & Organization.Jenna’s research focuses on exploring emotionality within organizations, organizing and managing. Prioritizing marginalized voices, Jenna employs and develops innovative arts-based research methods that complement her ethnographically informed research designs to observe and probe beyond the surface of both organizations and individual experiences of work and organizations. Areas of interest include: emotional labour, dirty work, emotional dirty work, visual and arts-based methods, creative industries, health care, death work and the management and organization of voluntary work and volunteers. Research has included working with organizations such as the Department of Health, the National Trust, the City of London, NHS and Samaritans.