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Monitoring, Evaluation, and Learning Director: ICF

Job Title: Monitoring, Evaluation, and Learning (MEL) Director
Employment: Full-Time
Based in: New Delhi, India


Are you passionate about improving quality of life through accessible public health services? Then consider ICF, we work at the forefront of today’s global health issues, helping clients understand the specific needs of diverse populations and address complex health challenges with behavior and disease surveillance and monitoring, research and surveys, technical assistance, and organizational capacity building support. 

ICF is currently hiring a Monitoring, Evaluation, and Learning (MEL) Director for the anticipated five-year, U.S. Agency for International Development (USAID)-funded Health Systems Strengthening and Building Resilience to Future Pandemics and Climate Change Activity in India. The purpose of this five-year project is to ensure India’s health system is prepared to prevent and respond to future challenges it faces such as climate change, emerging infectious disease outbreaks, and epidemiologic transition through comprehensive integrated primary healthcare, strengthening the continuum of care offered from the primary to secondary and tertiary facilities, expanded disease surveillance, maximizing the efficiency of public health financing, and increasing private sector engagement to improve health outcomes. The position is likely to be based in New Delhi, India.  

The MEL Director manages all aspects of the activity monitoring, research, evaluation, learning, and reporting. The Director manages and analyzes information and reports to the Chief of Party (COP) and provides the activity team with feedback on progress toward the achievement of key results as stated in the project annual workplans and project Performance Management Plan (PMP). The MEL Director ensures that the team collects, analyzes, and disseminates accurate data consistently and timely, aggregates project-generated knowledge and lessons learned through routine monitoring and evaluation of the activities. 

Key Responsibilities

  • Develop and refine the overall project PMP and key performance indicators (KPIs) ensuring that all project components have end-of-the-project and annual indicators (inputs, output, outcomes, and impact), established baselines and measurable and achievable targets. 
  • Provide timely qualitative and quantitative information to the project team on the project quarterly and annual progress reports, programmatic updates, success stories, briefs, newsletters, as required. 
  • Provide technical oversight to systematic collection, analysis, synthesis, use, translation, and dissemination of data and learning to inform both internal programmatic decision-making. 
  • Work with the project team and collaborate with Indian counterparts on developing project indicators, including their definitions, measurement, process of data collection, analysis, interpretation, presentation, and reporting. 
  • Keep abreast of India’s health and socio-economic statistical indicators and provide timely updates to the project team to ensure effective planning and adapting the project activities. This includes keeping up with current policies and operational plans to align project metrics.  
  • Collaborate with the project team, USAID, and Indian stakeholders on the identification of key performance indicators, including their definitions, measurement, process of data collection, analysis, interpretation, presentation, and reporting. 
  • Lead the development of tools and resources that support local implementing partners’ efforts to improve the monitoring, evaluation, and learning (MEL) capacities of their programs and local partners. 
  • Provide timely qualitative and quantitative information to the project team on the quarterly and annual progress reports, programmatic updates, success stories, briefs, and newsletters, as required. 
  • Ensure documentation and dissemination of findings, impact, innovations, and lessons learned. 
  • Establish and oversee the project database, including data verification, entry, and cleaning. 
  • Identify and advise the project team on the implementation of innovative solutions to data collection and monitoring. 
  • Ensure compliance with the project’s MEL requirements and reporting. 
  • Liaise with project’s technical team and country programs to establish appropriate targets for annual work plans. 
  • Lead a team of MEL experts in the ongoing development of the project’s overall monitoring and evaluation (M&E) system, including indicator selection and adaptation, data collection, data analysis, and reporting. 
  • Lead the development of the project’s learning agenda and related implementation activities. 

Required Experience/Qualifications

  • Master’s degree or equivalent in international development, monitoring and evaluation, public health, or a related field. 
  • At least 10 years of experience with USAID or other global health projects leading performance monitoring, evaluation, learning and/or data use for decision-making. 
  • 10 + years of experience implementing all technical, fiscal, and administrative components of complex MEL programs, preferably HSS or infectious disease programs, of similar scope and scale to this project. 
  • 10 + years of experience with qualitative and quantitative MEL data collection and analysis methods. Work closely with government counterparts and other local stakeholders to strengthen capacity in data collection, reporting, and use of data for decision making. 

 Preferred Qualifications

  • Master’s degree or equivalent in international development, monitoring and evaluation, public health, or a related field. 
  • Demonstrated experience focusing on results and impact in health system strengthening with strong strategic vision and an understanding of systems approaches to programming and monitoring, evaluation, and learning. 
  • Demonstrated experience in fostering a culture of continuous improvement and adaptive management. 
  • Demonstrated experience designing and implementing monitoring and evaluation frameworks as well as measuring program results, including those related to the concepts of health coverage, quality, social and behavior change, self-reliance, gender, and youth. 
  • Demonstrated experience building monitoring, evaluation and learning capacities of country-level staff, including government, civil society, and private sector. 
  • Experience using one or more statistical software packages, including at least one of the following: SPSS, Epi-Info, Stata, MS Excel 
  • Fluency in English is required.  
  • Experience with either Global Health Security Agenda programs or infectious disease programs.