Chairman’s Corner: Reflections from the 20th OECD Forum

Business Education

The OECD held the 20th anniversary Forum in Paris on 20-21 May. The Forum has grown significantly over the last couple of decades and brings together a wide range of government ministers, leaders from the public and private sectors, representatives from civil society including not-for-profits and college students. Each year, the OECD chooses a theme for the Forum. Perhaps aptly, the theme for this year was “World in eMotion.” It was a play on words to emphasize the rapid pace of change being brought about by digital technologies. The Forum had a rich agenda with many sessions exploring different facets … Read More

Chairman’s Corner: Will Artificial Intelligence Change Education?

Business Education

Education as a sector has proven stubbornly resistant to change. Despite significant progress in technology, classroom instruction remains largely unchanged from decades ago. While students have rapidly adopted social media, online collaboration and learning tools are poorly utilized in most courses. While the consumerization of other slow-to-change sectors such as healthcare is in full swing, educational technology systems remain cumbersome to use and are far from the ease of use and embedded customer focus seen in online leaders such as Amazon and Netflix. The big data and analytics revolution is sweeping multiple sectors, yet education operates in an environment characterized by poor data and the rare use of analytical tools. It is no surprise that educational institutions today are under pressure to both improve the effectiveness of learning outcomes and to provide more personalized learning delivery in a cost effective manner.

The Economic and Business Impacts of Artificial Intelligence: Reality not Hype

Business Education, Research

The debate on Artificial Intelligence (AI) is characterized by hyperbole and hysteria. The hyperbole is due to two effects: first, the promotion of AI by self-interested investors. It can be termed the  “Google-effect,” after its CEO Sundar Pichai, who declared AI to be “probably the most important thing humanity has ever worked on.” He would say that. Second, the promotion of AI by tech-evangelists as a solution to humanity’s fundamental problems, even death. It can be termed the “Singularity-effect,” after Ray Kurzweil, who believes AI will cause a “Singularity” by 2045.